Job Information | |
Job Title: | Information Systems Architect |
Department: | Information Systems |
Job Specification | |
Objectives: | § To provide specialist support to the Head of IS for specific projects relating to particular clients and project delivery
§ To support the IS Support function and operate as Problem Manager for complex infrastructure issues
§ To mentor IS Support for internal IS training and support
§ To provide proactive solutions to Head of IS for all projects and day to day focus of the operational business
§ To monitor IS product, technology and commercial developments and advise the Head of IS on competitiveness opportunities |
Procedures: | § Assist the Head of IS in designing and implementing enterprise management platform networks
§ Providing support relating to projects using MS Exchange servers, CITRIX/ Thin Client, Firewall Security, clustering and networking
§ Project management and consulting skills essential for use in planning and responsible for managing and delivering assigned project work on time and to budget
§ Essential in providing support to the Head of IS with Microsoft's complete range of back-office products
§ Take responsibility for external communications and the interface with group customers for specific projects assigned
§ To support the IS strategy in delivering all projects within assigned timescales or scope of the project
§ To make recommendations to the Head of IS on process and project improvements
§ To create an escalation of issues plan relating the business for the Head of IS to use for reporting into the CEO and Board § Taking control and acting on behalf of the Head of IS when appropriate and in a timely manner including client relationship management and internal communication updates |
Person Specification | |
Education: | n Qualified to degree level in and IT related subject, preferably in a numerate discipline. |
And/or: | n |
Work Experience: | n |
Skills: | § Microsoft Certified Systems Engineers (MCSE) Accreditation § Knowledge of pharmaceutical and regulatory requirements. § To have worked within a growing organisation § Experience of project worked delivered in timelines § Highly skilled Senior Technical Specialist § Microsoft Exchange experience § Regulatory IS audit experience preferred § IS training experience § Strong interpersonal and relationship development skills § Client and supplier management skills § Influencing skills § Planning and implementing skills § Able to think flexibly and adapt quickly § IS related skills including networking, internet/web technologies, server management, operating systems, office applications. § Excellent organisational and communication skills § Analytical skills § Attention to detail |