• Technical expertise in support of project deliveries and training development of Programming personnel.
• Provide project and technical support, or line management support in the preparation and review of high-quality programming deliverables and documentation, as well as the processes and standards required, to both colleagues and clients.
• Provide high quality, timely support that conforms to current Quanticate (or client-specific) standard operating procedures (SOPs) and processes, as well as applicable regulatory requirements and/or guidelines on behalf of the client.
• Ensure high levels of customer care are provided.

• Deliver excellent customer care in support of genuine value and a great customer experience.
• Comprehensive knowledge of clinical and pharmaceutical drug development and associated ICH/GCP guidelines.
• Good knowledge of pharmaceutical industry standards
• Comprehensive understanding of current Quanticate, and client-specific standard operating procedures (SOPs) and processes, as well as applicable regulatory requirements and/or guidelines on behalf of the client.
• Provide mentoring in area of technical expertise.
• Ability to work with different, functions, and across sites, as required.
• Ability to review clinical documents, e.g. protocol, CRF and SAP.
• Perform other reasonable programming tasks as requested by management.
• Follow appropriate Project Management procedures.
• Work to the appropriate standards of the project.
• Demonstrated SAS programming knowledge to an advanced level with expected results in SAS competency test.
• Ability to work independently as a programmer.
• Provide programming expertise and support within the function on programming standards, processes and procedures.
• Provide high quality deliverables and appropriate communication to the client within expected timelines and budget as directed by the Project Lead.
• Ability to represent the Company at external conferences, forums and working groups from a clinical programming perspective.
• Contribute to SAS training and workshops and other programming-related training sessions as applicable.
• Continuous acquirement of SAS and other appropriate programming expertise within pharmaceutical industry.
• To be responsible and accountable for daily and accurate completion of timesheets.

Key Contacts/Relationships (Internal & External)

Internal

• Has a close working relationship with Senior Programmers (all levels), Line Manager, HR and other functional staff.
• May deputise for a Senior Programmer II.
• Works closely with the project study teams (statisticians, clinicians, medical writers, project management) for the successful delivery of programming activities.

 External

• Some interaction with clients to complete various programming activities. To fulfil this role, the Senior Programmer I may be required to be a key participant in project team meetings and be responsive on an ad hoc basis.

• Qualified to degree level or equivalent, preferably in a numerate discipline.

• Understanding of basic statistics.

• Knowledge and experience on pharmaceutical industry and requirements for delivery of clinical trials.
• Preferably have programming experience covering activities from study set-up to final reporting.

• Should have PC skills, good knowledge of statistical software packages (particularly SAS), good organisational skills, good communication skills (oral and written), excellent analytical skills, works well as part of a team, and has a continuous improvement mentality and a good attention to detail.