Quanticate

Salesforce Administrator

Job Locations IN-Bangalore
Posted Date 7 months ago(5/17/2021 5:58 AM)
ID
2021-1820
# of Openings
1
Category
Business Development

Overview

  • To be the primary administrator for the salesforce.com platform at Quanticate.
  • Responsible for the administration, reporting and continuous improvement of Salesforce (Sales Cloud) for Commercial, Marketing, Sales and any other internal teams using the platform.
  • To provide Salesforce administrative support including user setup, rights permissions, visibility and account management.

Responsibilities

Objectives:

n   To be the primary administrator for the salesforce.com platform at Quanticate.  

n   Responsible for the administration, reporting and continuous improvement of Salesforce (Sales Cloud) for Commercial, Marketing, Sales and any other internal teams using the platform. 

n   To provide Salesforce administrative support including user setup, rights permissions, visibility and account management.

 

Procedures:

§  Manage Salesforce user setup and security including roles, profiles, sharing rules, workflows and groups.

§  Create and customise reports, dashboards and workflows based on the end users needs.   

§  Maintain database for integrity and accuracy including cleansing and duplicate record management.

§  Manage ongoing support requests and administrative needs of the users including troubleshooting issues.

§  To develop and provide training to all users of the Salesforce.com platform including keeping the team updated on best practices and new developments as well as providing an induction programme for new users.       

§  Responsible for contributing to and being champion of Salesforce best practices. 

§  To evaluate any new releases of Salesforce and to assist with the implementation of any agreed updates without interruption to the users.   

§  Administer KPI and related reporting for sales group. 

§  Perform any other related duties as assigned.

Qualifications

Education:

 

n   BSc Degree

n   Official Salesforce Admin Certification

 

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